Metering data security and personal data protection

• According to Article 10 of Directive 2012/27/EE by 25.10.2012, HEDNO has taken care of the distribution and statistical analysis of metering data in accordance with the principle of transparency and the protection of consumer’s personal data.
• In addition to the above, HEDNO has also taken care to the complete implementation by 09.03.2012 Commission Recommendation (2012/148EE) in accordance with the existing Union and national origin regulatory framework for the protection of personal data (see Article 8 of the Chart of Fundamental Rights of the European Union, Directive 2006/24/EC, Directive 2002/58 and Law 2472/1997).
• The security of the metering data is achieved with its transfer through private channels of communication (VPN) and leased lines of Communication Providers, while passwords encrypted with SSL certificate are used in the Web application.