Metering Service

We have gathered for you all the information you will need to check your consumption and register the meter readings by yourself.

Every month, you can give your meter reading, quick and easy.

• To enhance customer support, we have initiated the monthly meter readings.
• The estimated consumptions you receive are calculated automatically by our customer service IT system
• If you choose to use the metering registration service, then we will cancel automatically the scheduled estimation of your consumption and will calculate instead  your total consumption period which derives from the difference between the readings that you have registered and your previous readings registered.

You can submit your reading at any time. It will be saved until the next reading window opens, and it will be used for issuing your actual bill, provided that a regular reading by a regular meter has not taken place, by entering your 11-digit account number.

You can do this easily, in two ways:

1. By phone, by calling the free phone 8004004000 from a landline or mobile phone. Alternatively, you can call 11500 with a charge based on the tariff of your telecommunications provider. Next, we will guide you to the service menu. You can be served either by the voice command – typing recognition system, or by one of our representatives by saying the word “representative”.
2. Online, through our application, by selecting the corresponding request from the list.