Development of a Unified Information Management System
Αdvanced Τechnologies
Data driven culture
We are cultivating a data driven culture to make better business decisions. We leverage and visualize data to improve our efficiency and customer service.
Data Governance
We foster an environment where data is readily available, reliable and used responsibly. We ensure data governance is following international standards and systems that are integrated into the big data and analytics infrastructure.
Data Science
We have the ability to efficiently process large volumes of data. Through data science, we deliver immediate results with a high degree of confidence in business issues.
Machine learning
We leverage data from across our operations and the field to enhance our services. By adopting machine learning and artificial intelligence models, we anticipate risks and evolve our network to serve our customers more effectively.
Process Optimization
Paperless working environment
We are gradually integrating the culture of "paperless office" into our daily work routine. With environmental responsibility, we are reducing paper use and adopting technological solutions for electronic correspondence, with digital signatures, speed, transparency and security.
Κnowledge Μanagement
The Digital Transformation Programme is bringing significant changes to our business practices. We are modernising our processes in line with our strategic objectives and accelerating the Digital Transition. We are creating a Politics and Procedures Knowledge base for effective Knowledge Management and Process Governance, aligned with the requirements of the energy sector.