What guides us

Happy smiling female trainee discussing business ideas with adult trainer

Our Values are our compass in everything we do. They are our inner guide, shaping our decisions, behavior, and approach in every aspect of our daily operations.

At HEDNO, we firmly believe that having and maintaining a shared system of values empowers our organization and builds trust with all stakeholders—from employees to network users and the wider society.

Team spirit. We join forces and move forward together.
We believe in the power of togetherness. At HEDNO, every goal is achieved through cooperation, mutual respect, and support. We move forward only when we move together, united by a common vision and appreciation for one another.

Caring. We care for our people and our customers.
Caring for people is at the core of our mission. We prioritize human dignity, attending to the needs of our employees, customers, and partners. We ensure fair treatment and conduct, guided by sensitivity, integrity, and empathy.

Flexibility. We embrace change and continuously grow
The world is constantly changing-and so are we. We strengthen our resilience through ongoing adaptation and by renewing our methods, tools, and mindset. Continuous improvement and learning are key to our success and long-term sustainability.

Effectiveness. We are guided by the value and impact of what we do.
Our work has meaning and a tangible impact on society. We focus on delivering effective solutions that enhance safety, reliability, and the quality of our services. Responsibility and dedication to our mission form the foundation of our credibility.

Pride. For who we are - and even more for who we are becoming.
We are proud of what we have achieved and even more excited about what we will become. Our pride is not an end in itself, but a driving force that inspires us to grow and improve every day.

Health & Safety. We always return home safely.
There is nothing more important than everyone returning home safe at the end of the day. HEDNO implements strict health and safety policies to create a protected working environment for employees, partners, and visitors.