General Questions
Frequently Asked Questions
A smart meter is a new-generation digital electricity meter that replaces the old meter. It records electricity consumption and automatically transmits the data to HEDNO’s information system.
A smart meter records the electricity consumption of the supply and transmits the data securely to HEDNO’s system. This allows meter readings to be taken remotely, without requiring a visit by a meter reader in every case.
Old meters are being replaced gradually as part of the modernisation of the electricity network. Smart meters enable more accurate and frequent recording of consumption and reduce the number of estimated bills.
With a smart meter:
- meter readings are taken automatically
- errors associated with manual meter reading are reduced
- consumption is recorded more frequently
- estimated bills are reduced
- you have a better overview of your consumption
No. The meter will be replaced by HEDNO crews as part of the smart meter installation programme, and you will be notified in good time of the scheduled replacement.