Billing & Consumption
Frequently Asked Questions
There is no charge for installing the smart meter.
The installation of a smart meter does not change the way electricity is charged. Electricity pricing is determined by the electricity supplier.
Smart meters record consumption at more frequent intervals, allowing consumption to be monitored more effectively.
No. A smart meter does not increase electricity consumption or the cost of electricity. It simply records consumption more accurately.
Smart meters can support more flexible forms of pricing in the future, which may provide consumers with more options.
Yes. Consumers will continue to receive their electricity bills from their electricity supplier as they do today.
With smart meters, meter readings can be taken remotely, reducing the need for regular visits by a meter reader.