Personal Data & Privacy
Frequently Asked Questions
A smart meter records only the electricity consumption of the supply at specific time intervals. It does not record the consumer’s personal details or information about the appliances being used.
Consumption data is transmitted to HEDNO’s information system and is used exclusively for supply management and meter reading purposes.
Data is managed in accordance with the applicable personal data protection legislation, and appropriate technical and organisational security measures are implemented.
No. The meter records only the amount of electricity consumed by the supply. It does not record the use of specific appliances or the consumer’s habits.
The data is used exclusively for network operation and meter reading purposes, in accordance with the applicable legislation and data protection policies.